NorthStar Memorial Group

Staff Associate

US-FL-Leesburg
Job ID
2017-2155
# of Openings
2
Page/Theus Funeral Home-FL
Department
Client Services
Type
Part-Time

Overview

Page Theus

 

At NorthStar Memorial Group, we choose collaboration over bureaucracy.  Here, everyone has a chance to lead.  We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities.  Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.

 

Sound too good to be true? Check us out on Glassdoor to see why our employees have voted NSMG one of the best companies to work for 6 years in a row! Click here to view us on Glassdoor

 

We are seeking a Staff Associate for Page Theus Funeral Home in Leesburg, FL. This position is responsible for providing assistance to location management by assisting in tasks as needed to ensure clients and guests are satisfied with their memorial services. The successful candidate will have strong computer, organizational and time management skills.

Responsibilities

  • Serve as backup person for the register book computer program
  • Establish and maintain strong business relationship with families
  • Assist funeral directors with events held on site, including services and arrangement conferences
  • Help maintain the facilities, not including preparation areas
  • Answer customer inquiries in a professional manner, either by phone or in person
  • Calls customers to ensure that arrangements are correct
  • Assists with other duties as needed

Requirements and Qualifications

  • 1-2 years of customer service experience
  • Strong computer and organizational skills
  • Experience handling difficult situations

 

 

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