NorthStar Memorial Group

  • General Manager

    Location Address US-CA-Hayward
    Job ID
    2018-2639
    # of Openings
    1
    Location Name
    Chapel of the Chimes Memorial Park, Hayward-CA
    Department
    Management
    Type
    Full-Time
  • Overview

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    At NorthStar Memorial Group, we choose collaboration over bureaucracy.  Here, everyone has a chance to lead.  We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. 

     

    Sound too good to be true? Check us out on Glassdoor to see why our employees have voted NSMG one of the best companies to work for 6 years in a row! Click here to view us on Glassdoor

     

    We are seeking a General Manager for Chapel of the Chimes in Hayward, CA.  The General Manager for this location will be responsible for managing a great leadership team and overseeing the entire location’s employees, production, and expenses.   At NorthStar Memorial Group, we offer a compensation plan designed to reward talented and hard-working professionals with one of the most competitive compensation plans in the profession.

    Responsibilities

    • Lead and develops a cooperative team environment that is respectful, communicative, accountable and service oriented
    • Evaluate drivers of growth, improvement, and efficiencies to identify and implement new initiatives
    • Grow top line revenue, expands case volume, improves market share and develops an excellent customer experience
    • Build a strong partnership with sales and collaborate with all departments
    • Conduct regular reviews with Sales Manager or appropriate business partner to discuss inventory, products, available cemetery property, and projects to ensure goals for location are communicated and properly aligned
    • Lead by example and demonstrate knowledge of successful marketing and community involvement techniques
    • Research opportunities for the company to sponsor events, such as sports tournaments, chamber meetings, church events and any other charitable events
    • Identify opportunities to maximize revenue through park development
    • Represent company by participating in industry specific groups and legislative boards
    • Ensure that the facility is being maintained, and assist in maintenance where required

    Requirements and Qualifications

    Preferred Experience:

    • At least 3-5 years experience running a combo location
    • Bilingual in Spanish
    • Current cemetery & funeral certification licensing
    • Ability to effectively manage union members and build relationships with local union leadership

    Requirements and Qualifications:

    • Proven track record of building, leading and mentoring a team
    • Coachable, open minded, willing to learn; results-oriented with a competitive spirit
    • Thinks and acts like an entrepreneur with a passion for our profession
    • Previous experience interfacing with funeral and cemetery sales and operations
    • Live in or willing to relocate to the Hayward, CA area

    Employment Benefits:

    • Lucrative income potential
    • Robust rewards and recognition programs
    • Working with a group of like-minded and dedicated professionals at every level of the company
    • Strong 401k with company match
    • Comprehensive benefits package including medical dental and vision

     

     

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