NorthStar Memorial Group

  • Staff Associate

    Job ID
    2018-2921
    # of Openings
    2
    Location Name
    Hamlin/Hilbish Funeral Home-FL
    Location Address
    Client Services
    Department
    Part-Time
    Type
    US-FL-Eustis
  • Overview

    Steverson Hamlin & Hilbish

     

    At NorthStar Memorial Group, we choose collaboration over bureaucracy.  Here, everyone has a chance to lead.  We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities.  Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.

     

    Sound too good to be true? Check us out on Glassdoor to see why our employees have voted NSMG one of the best companies to work for 7 years in a row! Click here to view us on Glassdoor

     

    We are seeking a Staff Associate for Steverson/Hamlin/Hilbish Funeral Home in Tavares, FL. This position is responsible for providing assistance to location management by assisting in tasks as needed to ensure clients and guests are satisfied with their memorial services. The successful candidate will have strong planning, organizational and time management skills.

    Responsibilities

    • Establish and maintain strong business relationship with families
    • Assist funeral directors with events held on site, including services and arrangement conferences
    • Help maintain the facilities, not including preparation areas
    • Answer customer inquiries in a professional manner, either by phone or in person
    • Call customers to ensure that arrangements are correct
    • Assist with removals as needed

    Requirements and Qualifications

    • 1 year of experience in customer service preferred
    • Experience handling difficult situations
    • Funeral profession experience preferred

     

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