NorthStar Memorial Group

  • Administrative Specialist

    Job ID
    Location Name
    Smart AN Call Center Mt Juliet
    Position Category
    US-TN-Mt. Juliet
  • Overview

    Smart Cremation


    Smart Cremation is seeking an Administrative Specialist for our multi-state operations. This position is responsible for processing all At-Need operations accounts payable invoices, preparing financial cost reports, support of our Arranger staff as needed, supervising vendor shipments, providing administrative resolution to challenges in support of our operations team(s), and general administrative task in support of the Director of Operations.


    • Ensures that all invoices are double checked for accuracy and correctly correlated with AN cases before forwarding to the DOP for accounts payable approval
    • Prepares case reports and simple financial cost analysis reports
    • Speaks empathetically and intelligently with families and vendors as needed
    • Provides HMIS contract support
    • Acts as a Notary Public if applicable
    • Processes At-Need contracts as needed
    • Drafts correspondence
    • Schedules and completes travel arrangements
    • Provides problem resolution to operations staff
    • Tasks in support of Director of Operation initiatives and projects

    Requirements and Qualifications

    • 3+ years of administrative support experience
    • Proficient in MS Excel, Word, Outlook and PowerPoint
    • Ability to work well in a team-based environment
    • Ability to learn new software and conduct new tasks
    • Very strong written and verbal communication skills
    • Professional communication and organizational skills
    • Interest in a long-term position


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