NorthStar Memorial Group

Staff Assistant, Funeral Services

Job ID
Location Name
Chapel of the Chimes Funeral Home, Oakland-CA
Position Category


Header images - Oakland


If you are exhausted of going to work at a job with no opportunity for advancement or are not being paid what you deserve, this opportunity is for you! Voted one of 2022's Top Workplaces, we are changing the culture of our profession in a positive way and we want you to be a part of it. 



Why Work at Chapel of the Chimes:


  • Originally designed in 1909, this Oakland Historical Landmark Building has long been considered one of the most beautiful historic buildings in all of California with designs from noted architects Julia Morgan and Aaron Greene.
  • Chapel of the Chimes is privileged to care for over 700 families each year and is one of the fastest growing funeral homes in the Bay Area.
  • Enjoy the challenge of creative problem-solving learning and improving your professional skills.
  • Many families have used the location for generations, in the heart of the great, multi-cultural city of Oakland
  • We perform a wide variety of cultural and religious service customs.


Why Oakland:


  • Located in the beautiful neighborhood of Piedmont at the base of the Oakland hills.
  •  Numerous restaurants, shops, and other amenities located within walking distance of the location.
  • Noted for some of the most perfect weather throughout the year in the Bay Area.
  • Mountains, beaches, wineries, sports, concerts, museums, colleges, universities, and every imaginable food and restaurant options - all within easy access!Employment at Chapel of the Chimes - Oakland is designed to transcend expectations. We pride ourselves on providing careers that reward your passion for impacting the lives of others with the culture, to change yours


We are seeking a Funeral Services Assistant for Chapel of the Chimes - Oakland. This position is responsible for providing assistance to location management by assisting in tasks as needed to ensure clients and guests are satisfied with their memorial services. The successful candidate will have strong planning, organizational and time management skills.  This position will be responsible for caring for the deceased in a respectful manner while performing a variety of tasks including cosmetology, dressing, hairstyling, removals and transfers, and any other non-invasive preparations required for the deceased and collaborating with the entire funeral home team on delivering service excellence.  


  • Perform disinfecting, dressing, preparing, and casketing of the deceased using appropriate precautions and OSHA standards  
  • Communicate to the funeral team, in a timely and effective manner, all pertinent information regarding decedent condition 
  • Complete and enforce all log-in, identification, and casketing procedures 
  • Maintain a clean, sterile, and safe work environment consistent with company, government and industry rules, regulations, and practices 
  • Always maintain reverence and respect for the deceased 
  • Establish and maintain strong business relationship with families
  • Assist funeral directors with events held on site, including services and arrangement conferences
  • Help maintain the facilities, not including preparation areas
  • Answer customer inquiries in a professional manner, either by phone or in person
  • Call customers to ensure that arrangements are correct
  • Assist with removals as needed

Requirements and Qualifications

  • Preference for experience with cosmetic application and hairstyling 
  • Excellent communication skills 
  • Maintaining a team player mindset 
  • Comfortable using various computer applications and equipment 
  • Experience handling sensitive situations in a professional manner 
  • Understanding of the services and products available  
  • Knowledge of current federal, state and local regulations related to the funeral industry 
  • 1 year of experience in customer service preferred
  • Funeral profession experience preferred



Apply today to hear more about the amazing opportunities that await for you at Chapel of the Chimes ColumbariumTo be considered for this opportunity, click the Apply Now link on this page, or confidentially email your resume to Please include the title of this job along with the location name for which you are applying in your email. We can’t wait to speak with you about the incredible reasons why you’ll love it here!




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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.




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