NorthStar Memorial Group

Administrative Specialist I

Job ID
Location Name
Skylawn Memorial Park-CA
Position Category
US-CA-San Mateo


Header images - San Francisco



Your dream job awaits you at Skylawn Funeral Home & Memorial Park!  If you are exhausted of going to work at a job with no opportunity for advancement or are not being paid what you deserve, this opportunity is for you! We are changing the culture of our profession in a positive way and we want you to be a part of it. 



Why Work at Skylawn:


  • Our beautifully constructed funeral home sits atop the Montara mountain range in the heart of Skylawn Memorial Park.  We have large spacious chapels, a reception room overlooking a waterfall and rock garden, state of the art facilities, and beautifully appointed reception rooms.  The cemetery grounds overlook the Pacific Ocean, and the San Francisco Bay.  Surrounded by a nature preserve,  Skylawn is home to an abundance of wildlife.  There is no other place to work like Skylawn in the Bay Area.
  • Our administrative professionals have the unique privelege of  guiding and helping people through one of the most difficult times in their life from the moment they pick up the phone.  Our employees make a difference in people's lives daily.
  • Skylawn is a place of growth and opportunity.  We place a heavy emphasis on cross training our employees, and preparing them for future roles.  We encourage learning and have multiple career paths available.  We strive to promote from within. 
  • Employee feedback is encouraged.  Come work at a place where your voice is heard, and your ideas are valued.


Why San Mateo:


  • Located in the center of the San Francisco Bay Area, with easy access to urban and suburban amenities.
  • Short drive to Half Moon Bay, the Pacific Ocean, and all the activities and amenities the coast has to offer.
  • Day drive to the mountains and the snow. The surrounding areas offer a wide variety of nature, no matter what you're looking for. 


Employment at Skylawn is designed to transcend expectations. We pride ourselves on providing careers that reward your passion for impacting the lives of others with the culture, to change yours


We are seeking an Administrative Specialist for Skylawn. This position will work closely with the administrative group and provide support to the location’s office management team. The successful candidate will have professional communication skills, computer proficiency, and strong attention to detail.


  • Creates, Updates and Files Deeds, Interment Cards, Owner Cards, and Property Cards
  • Maintains Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS)
  • Updates Cemetery Master Maps
  • Assists sales, funeral service, maintenance and administration as needed
  • Greets location visitors & operates a telephone system handling a large call volume
  • Schedules appointments with families & attends and serves client families in funeral and visitation situations
  • Maintains location staff schedules & travel arrangements
  • Receives and/or processes payments, check requests, write-offs, and refunds
  • Drafts correspondence
  • Assists with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.
  • Provides files to the Funeral Home and Cemetery for arrangements

Requirements and Qualifications

  • 1+ years of administrative support experience
  • Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
  • Ability to work well in a team based environment
  • Ability to learn new software and conduct new tasks
  • Professional communication and organizational skills
  • Valid driver's license
  • High School Diploma or equivalent


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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.




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